Warranty Return

Quality Commitment

At Variety Scissors, quality is our top priority. Every product goes through strict quality control at each stage of manufacturing to ensure reliable performance, durability, and customer satisfaction. We also offer customized manufacturing solutions based on customer requirements.

Warranty Policy

We provide a 30-day manufacturing warranty covering production defects and material faults. If any manufacturing defect is found within 30 days of delivery, we will repair or replace the product after inspection.

Wholesale Policy

Wholesalers are encouraged to review samples before placing bulk orders. Sample costs and shipping charges may apply. Replacement is only available if the delivered products differ from approved samples. Refunds are not applicable for wholesale orders.

Retailer Policy

Retail customers must return products in original condition and packaging. A 1%–5% service fee may apply depending on the case. Approved defective items will be replaced subject to stock availability. If not available, production time will be required after customer approval.

Refunds (if applicable) will exclude shipping, handling, and tax charges, which are non-refundable.

End User Policy

End users are eligible for replacement only. Refunds are not offered for end-user purchases. Customers are responsible for handling and shipping costs related to replacement requests.

Export & Supplier Policy

We recommend all buyers inspect samples or visit our facility before placing bulk orders. Production of new models begins only after sample approval.

Buyers must inspect shipments within 3 days of delivery. Any issues must be reported within this period. We offer repair, replacement, or re-manufacturing in case of verified defects. Refunds are not applicable.

For stock items, refunds may be considered within 3 days of delivery if the product is unused and in original condition. After this period, no claims will be accepted.

Important Notice

Customers must be aware of their country’s import regulations before placing orders. In case of shipment cancellation or customs issues, the buyer will be responsible for all related costs and consequences.